Shipping Policy
At Tack Leather, we are committed to delivering your order safely, efficiently, and on time. Every order is carefully prepared and shipped using trusted courier services to ensure your purchase arrives in excellent condition.
1. Order Processing
- Order Cut-Off Time: 5:00 PM (GMT)
- Processing Time: Orders are processed within 1–3 business days after payment has been successfully confirmed.
- Business Days: Monday through Friday (excluding weekends and UK public holidays).
If there is an unexpected delay in processing your order, our customer support team will notify you as soon as possible.
2. Shipping Destinations & Estimated Delivery Times
To provide reliable worldwide shipping, Tack Leather works with trusted fulfilment partners and internationally recognized courier services, including FedEx, DHL, and USPS.
Destination | Processing Time | Estimated Delivery | Shipping Cost |
|---|---|---|---|
United Kingdom | 1–3 Business Days | 5–10 Business Days | Calculated at Checkout |
United States | 1–3 Business Days | 7–15 Business Days | Calculated at Checkout |
Rest of the World | 1–3 Business Days | 10–20 Business Days | Calculated at Checkout |
Please Note: Delivery times are estimates only. Customs clearance, peak shopping seasons, adverse weather, or courier-related delays may occasionally extend delivery times. While these factors are beyond our control, we will gladly assist you in tracking your shipment whenever needed.
3. Order Tracking
Once your order has been dispatched, you will receive a Shipping Confirmation Email containing:
- Your tracking number.
- A tracking link to monitor your shipment.
Tracking information generally becomes available within 24–48 hours after your order has been shipped.
4. Shipping Charges, Taxes & Customs
- Shipping Fees: Any applicable shipping charges will be clearly displayed during checkout before your order is confirmed.
- Sales Tax: Where required by law, applicable taxes will be calculated and applied during checkout.
- Customs Duties: International shipments may be subject to customs duties, import taxes, or other local fees imposed by the destination country. These charges are the responsibility of the customer.
5. Delivery Information
Please ensure that your shipping address is complete and accurate before placing your order. Tack Leather cannot be held responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided by the customer.
Contact Our Shipping Team
If you have any questions regarding shipping, delivery, or tracking your order, please contact our customer support team.
- Email: support@tackleather.com
- Brand: Tack Leather
- Operated By: SAEED FACON LIMITED
- Registered Office: Office 3756, 182–184 High Street North, East Ham, London E6 2JA, United Kingdom.